Our Policies


Dear Customers,

Thank you for taking music lessons with MIGA Music Inc.

MIGA Music Inc. is committed to provide qualified teachers, dedicated space and the know-how to achieve your goals in music education.

To be able to fulfill our commitments to both our students and our teachers, we put the following policies in place:

1. Enrollment is done in person at our studios, at least one day prior to the time of the intended first lesson.

2. Payment for the first 4 lessons is due at the time of enrollment.

3. A one time family registration / administration fee in the amount of $49 is due at the time of enrollment.

4. The trial period consists of the first 3 lessons. The purpose of the trial period is to determine teacher / student fit and satisfaction with the lessons.

5. MIGA Music will inquire at the time of the 3rd lesson whether the student will continue with lessons going forward.

6. In case of discontinuation after 3 lessons, the payment for the 4th lesson is refunded.

7. Each lesson is 30 minutes in length.

8. Typically, lessons are scheduled for once a week, same time and same day of every week (except if such day falls on a holiday, as determined by MIGA Music Inc.)

9. A calendar with lesson dates is provided to each student at the time of registration.

10. The studio reserves the right to occasionally inquire about a possibility to change the pre-determined schedule, offering an alternative time or day of attendance. The client always has the option to decline such request, however, the client agrees to consider such requests and satisfy them if possible.

11. A parent, or an accompanying guardian is always welcome to sit in class during the time of lessons, in case the student is a child. This is, however, limited to one extra person per classroom.
12. Typically, the student will have his/her lessons scheduled with the same teacher year around.

13. In case of teacher absence, the studio reserves the right to substitute a student’s regular teacher with another teacher for up to 3 lessons during a particular school year.

14. In case the regular teacher of a student is no longer able to continue teaching (due to changes in the teacher’s personal schedule or due to the fact that the teacher moved on and is no longer teaching for MIGA Music), the studio reserves the right to replace the regular teacher with another teacher.

15. The payment for the first 4 lesson and the registration fee is due at the time of enrollment. Such payment can be made via cash, debit or credit.

16. In case the 4th lesson’s date is not the last lesson of a particular month, any remaining lessons of that month have to be paid at the time of the 3rd lesson.

17. Payments for ongoing lessons are due monthly and in advance; each upcoming month’s fee has to be paid by the end of the respective previous month.

18. Payments for ongoing lessons can be made

a. via pre-authorized credit
b. via pre-authorized debit
c. via post dated cheques* (payable to MIGA Music Inc.)
d. on the spot, with an extra security deposit of 2 lesson fees per student enrolled

* post dated cheques are only accepted after taking a minimum of 3 months worth of lessons that were paid by any alternate method shown above

19. Once passed the 3 lesson trial period and decided to continue with ongoing lessons, payment has to be provided for every lesson of every month of each school year until such time when you may permanently discontinue taking lessons

20. Should there be no payment received by the 1st of a particular month, the student will be deemed to have permanently discontinued and his / her time slot will be made available for other / new students.

21. There are no refunds for cancelled lessons, i.e. cancelled lessons cannot be skipped.

22. All properly cancelled lessons will be replaced at a mutually convenient time. Such a replacement, or “make-up” lesson takes place at an alternate time/day. In some cases, the make-up lesson will be added after/before the regular lesson time, enabling the student to have an hour lesson at the time of one of their future lessons.

23. A lesson is considered to be properly cancelled if written notice is provided via a text message at least 24 hours prior to the time of the cancelled lesson to 289-200-2943 and if receipt of such text message is confirmed by the studio via a reply to said text, or if a request for cancellation is made in person to a MIGA Music receptionist, in which case a printed out receipt will be provided to the client.

24. A student’s non-availability for a replacement OR “make-up” lesson does not give rise to a right for a refund.

25. A student is eligible to have up to 3 properly cancelled lessons replaced during a particular school year.

26. Any further lessons cancelled (over the limit of 3) may result in forfeiture of those lessons.

27. No shows or failure to properly cancel a specific lesson at least 24 hours prior to the time of the cancelled lesson will result in a forfeited lesson.

28. MIGA Music Inc. may cancel lessons for reasons of teacher absence, inclement weather or serious operations’ issues. In any case, such lessons will be replaced as soon as possible.

29. In case of teacher absence, the studio reserves the right to substitute a student’s regular teacher with another teacher for up to 3 lessons during a particular school year.

30. In case of inclement weather, a whole day’s lineup of lessons may end up being cancelled. Such lineup of lessons will be re-scheduled to the nearest subsequent Sunday or as soon as circumstances permit.

31. In case of issues that affect MIGA Music’ operations to a point where it will not be possible to provide lessons, MIGA Music will advise you when will lessons resume and will consider clients’ requests for refunds.

32. Should a client request temporary discontinuation and reservation of their regular time slot / teacher for their intended return time, please contact MIGA Music Management with your specific request. Traveling overseas, long term illness etc can all be considered. Please be prepared to provide a deposit equal to fees for 4 lessons and a specific, binding return date.
33. Should a student request temporary discontinuation that takes place during the months of July and/or August, consideration will be given to students that have been with MIGA Music for an extended period of time. There may be a minimum number of lessons that a student needs to take during the months of July and/or August to be able to reserve their regular time slot / teacher. Also, lessons must be re-started the first “school” week of September and a deposit equal to fees for 4 lessons and a specific, binding return date has to be provided.

34. The “minimum number of lessons” (from the paragraph above) varies on a per student basis and depends on how long has each particular student been with MIGA Music. Detailed guidance is provided in May of each particular year.

35. Discontinuations take effect at the end of a particular month. For a discontinuation, MIGA Music Inc. needs to receive a 2 week’s written notice. Should you decide to stop taking lessons altogether, please provide such a written notice via text (289-200-2943) or via e-mail (info@migamusic.com) by the 15th of the particular month the latest. Your lessons will discontinue by the end of the same month and you will not be charged for any subsequent month/s. No refunds can be issued for any pre-paid lessons.

36. Should there be no payment received by the 1st of a particular month, the student will be deemed to have permanently discontinued and his / her time slot will be made available for other / new students.